Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business.
Training: Paid training is Monday – Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role.
Shift: After onboarding and training is complete, go-forward shifts will have a start time between Shift hours 8:00 am - 10:30 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend.
Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work.
License: Active P&C Producers insurance license REQUIRED.
We are currently not hiring in NY, CA, AK, HI, NM or IL.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
DescriptionSAIC is looking for a Senior Systems Engineer in San Diego, CA. SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and...
...insurance ~ Paid time off ~ Vision insurance Job Overview AIMS Locum Tenens is seeking a qualified Physician Assistant - Urology to provide specialty medical care within the Urology Clinic at Mike O'Callaghan Military Medical Center (MOMMC) The Physician...
...ASL Interpreter In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through... ...Website - Contact Name Email - ****@*****.*** Phone Number - (***) ***-**** Title IX Coordinator: Beth Styers 1 College...
...culture of mentorship, training, and collaboration, encouraging interns to ask questions, challenge ideas, and think creatively.... ...2029 Be at least 18 years of age JOB DESCRIPTION The Data Analyst Intern is responsible for assisting in a variety of projects across...
...PrimeFlight Aviation Services is seeking a Customer Service Supervisor at CLE Airport in Cleveland, OH to lead a team of agents ensuring smooth passenger experiences. The role oversees check-in, boarding, inquiries, and compliance with airline policies and safety regulations...